Riipen is a data processor and engages certain onward subprocessors that may process personal data submitted to Riipen’s services by the controller. These subprocessors are listed below, with a description of the service and the location where data is hosted. This list may be updated by Riipen from time to time:

• Amazon Web Services, Inc. - Hosting and Storage (Canada)
• Delighted, LLC - User Feedback (USA)
• Hubspot, Inc - Customer relationship management (USA)
• Inline Manual, Ltd. - Customer onboarding (USA)
• Intercom Inc. - Customer support (USA)
• Rollbar, Inc. - Error detection (USA)
• Wildbit, LLC - Email delivery (USA)
• Stripe, Inc. - Payment provider (USA)
• Techdrop Labs, Inc. - Email templates (USA)

GDPR Article 28, Section 3, requires that a contract be in place between a data controller and a data processor. For years, the Riipen Terms of Service and Privacy Policy have provided the fundamental legal requirements and obligations regarding data ownership, processing, behaviour, safeguarding data, and more.

However, to provide added GDPR coverage and compliance, we provide this additional contract for your approval / signature as required.

Click here to download the Data Processing Addendum.