Meet Matthew Kwan

*FYI: My mum took this picture in my bedroom in Hong Kong on my first day of working at Riipen – I was being trained remotely at the time.

What is your favorite flavor of chips?

Indomie Mi Goreng. Get on it!!

 

What is your role at Riipen?

Client Success Team Lead

 

What does your role focus on?

My role centers on helping our customers (and my team) have a better experience with our tech platform. Together we work to improve the user experience, troubleshoot challenges and provide top-notch customer service to educators, students and industry partners.

 

What gets you out of bed in the morning?

Classic punk, or any music loud enough to wake my senses. This morning’s tune was Waiting Room by Fugazi, and look, I’m out of bed! Or if this question is meant to be a deep “what gives you meaning in life” kind of thing – then friends and family for sure.

 

What’s a book you love, a quote, or something you think everyone should listen to or know?

This is Water by David Foster Wallace. Wallace beautifully expresses what it means to think critically in this commencement speech to a class of graduating liberal arts students, which really resonates with me as an English Literature Major.

“The really important kind of freedom involves attention, and awareness, and discipline, and effort, and being able truly to care about other people and to sacrifice for them, over and over, in myriad petty little unsexy ways, every day.”

 

In your words, what’s the best part of working at Riipen?

The people.

 

What’s your best piece of advice to a student?

Form your own opinions, do a Riipen challenge (in that order).